National Project Manager

  • Employer West Ham United Foundation
  • Town / City London
  • Job Type Full-time
  • Salary £35000 per annum
  • Position Type 12 months Month(s) Contract
  • Closing Date 20/08/2021
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We are committed to the principle of equality and equal opportunities in employment and have been accredited with being a Disability Confident Leader. We will actively promote equality and equal opportunities in our business to ensure that individuals receive treatment that is fair and equitable and consistent with their relevant aptitudes, potential skills and abilities.

West Ham United FC is committed to equality and safeguarding children and ‘adults at risk’. Positions that involve working with such groups are subject to safer recruitment protocols, including DBS Disclosure at enhanced level.

West Ham United staff enjoy generous benefits, including a contributory scheme, 25 days’ leave and life assurance. You can also take advantage of childcare vouchers, interest-free season ticket loans, a cycle to work scheme and our employee wellbeing programme.

We believe that a diverse workforce strengthens our creativity and delivers the best commercial performance. We are, therefore seeking applications from high quality people, whose backgrounds, experience and identity broadens and enhances the diversity of our company.

As an employer we are committed to promoting and protecting the physical and mental health of our staff.

Job summary

The post-holder will be responsible for the successful project management of the Advantage programme, Regional Coordinators and West Ham United Foundation Mentors. This role is accountable for all operational objectives and KPI’s, and to oversee the coordination of regional Advantage programmes. The role is also responsible for maintaining relationships with key stakeholders across professional football club community organisations (CCO) and the NHS.

Key Responsibilities:

Service Delivery

• Project manage Advantage’s high-quality mentoring provision that meets the needs of Young people and support agencies
• Provide a high-quality and professional service to all partners and alliances
• Take ownership for comments made by young people and alliances to improve the service and standards provided by the team.
• Be aware of local and national market conditions and trends, taking appropriate actions to adjust and/or add to offering
• Produce reports to demonstrate movement and results against strategy and KPIs
• Produce a ‘value-for-money’ exercise that enhances programme appeal
• Foster a culture for excellence in safeguarding and health & safety

Key Performance Indicators

• Project manage 10 CCOs delivering Advantage nationwide across all 7 main NHS regions
• Ensure 200 young people engage on Advantage
• Manage the Alumni network and a Youth Advisory Board
• Support the development of Mental health in football qualification
• Organise and deliver a training and networking event held at a St. George’s Park
• Support Head of Advantage to ensure safeguarding protocols audited by external body
• Establish participant progression pathways in to NHS employment opportunities
• Support Head Of Advantage in producing an annual impact report
• Help ensure (at least) 1 inspirational case study is produced per CCO per year
• Maintain the website
• Support Advantage Board meetings and oversee regional Operational Steering Groups

Equal Opportunities

1. To ensure that all departments are provided within an anti-discriminatory framework and take account of such issues as race, gender, sexuality, disability, religion, sexual orientation and age.

2. To carry out work in a manner which promotes equality of opportunity for both staff and clients.


1. Staff must evidence a commitment to the safety and welfare of children, young people and adults at risk regardless of their age, gender, language, religion, ethnic background or sexual identity and ensure the safety and protection of all children, young people and adults at risk taking part in any activity arranged by or in the name of the Club.

2. It is a requirement for staff to follow the Club’s Safeguarding reporting procedures to report without delay, allegations of abuse, poor practice or which is or may, impact on the welfare of a child, young person or adult at risk. After contacting and taking guidance from the Safeguarding Team, staff must use the Club’s Child Protection Online Management System (CPOMS ) to record the concern within 24 hours unless directed to do otherwise.

Employees will be recruited and selected, promoted and trained on the basis of objective criteria.

Person Specification
We particularly welcome applications from people who identify as female as this group is underrepresented at this level at West Ham United Foundation.
The ideal candidate will have skills and experience in the following areas: – Essential (E) Desirable (D) Trainable (T)


• A Prince2 or other project management qualification (D)
• Proven experience of ability of successfully project manage programmes and line-managing people (E)
• Proven achievement of KPIs and budgets (E)
• 12 months’ experience of working at a management level (E)
• Experience in a not for profit organisation (D)
• Experience of building corporate relationships (E)
• Experience of working for or in partnership with the NHS (D)
• Mental Health, Safeguarding, Mentoring and Youth Work qualified (D)


• Commitment to diversity, equal opportunities and inclusivity (E)
• An understanding of the issues and barriers impacting young people, especially those impacted by the pandemic (E)
• Proficient presenter and influencer to all levels (E)
• Good understanding of how to engage young people and adults (E)
• Ability to develop and manage relationships with stakeholders (E)
• Understanding of the issues and barriers impacting young people and the communities within the Foundation delivery area (E)
• ICT Literate (E)
• Must be able to demonstrate excellent oral and written communication / presentation skills, which are culturally competent (E)
• Able to work within a diverse community and draw on individual strengths to promote programme (E)
• Strong organisational skills with the ability to prioritise and work within deadlines (E)
• Flexible working in accordance with the requirements of the service which will include working evenings and weekends where applicable (E)
• Ability to monitor and evaluate programme impact (E)
• Strong commitment to a high quality of service delivery (E)
• Understanding of, and commitment to, safeguarding and health and safety in a youth and community work setting (E)
• Commitment to supporting others, and the principles of equality and diversity (E)

To apply, please email you CV and covering letter to by Friday 20th August.

Due to a high number of expected applicants, only those successful will be contacted

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