Higher Education Manager

  • Employer West Ham United Foundation
  • Town / City London
  • Job Type Full-time
  • Salary £40000 per annum
  • Closing Date 06/08/2021
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We are committed to the principle of equality and equal opportunities in employment and have been accredited with being a Disability Confident Leader. We will actively promote equality and equal opportunities in our business to ensure that individuals receive treatment that is fair and equitable and consistent with their relevant aptitudes, potential skills and abilities.

West Ham United FC is committed to equality and safeguarding children and ‘adults at risk’. Positions that involve working with such groups are subject to safer recruitment protocols, including DBS Disclosure at enhanced level.

West Ham United staff enjoy generous benefits, including a contributory scheme, 25 days’ leave and life assurance. You can also take advantage of childcare vouchers, interest-free season ticket loans, a cycle to work scheme and our employee wellbeing programme.

We believe that a diverse workforce strengthens our creativity and delivers the best commercial performance. We are, therefore seeking applications from high quality people, whose backgrounds, experience and identity broadens and enhances the diversity of our company.

As an employer we are committed to promoting and protecting the physical and mental health of our staff.

Job summary

West Ham United Foundation (WHUF) is seeking an outstanding candidate for the role of Higher Education Manager to provide effective leadership and ensure exceptional learning experience for students across the collaborative degree programmes in partnership with the University of East London (UEL).

The collaborative degree programmes – FdSc Community Sports Management and BSc (hons) Sports Coaching and Performance – offer students a unique chance to combine a programme of academic study with work placements across WHUF. Through the links to a Premier League Football Club, students are provided with a range of exclusive opportunities giving them an insight into the sector and equipping them with the skills needed to be successful.

We are looking for an exceptional lecturer who understands community sport, sports coaching and can effectively engage and motivate a diverse range of students. The successful candidate will have passion and commitment to make a real difference to the learning experiences, and lives, of the students on programme.

We have ambitious targets for both collaborative degree programmes and the successful candidate will be expected to contribute to programme growth and strategic development. Reporting to the Head of Learning, the position is based between the UEL Docklands Campus and WHUF’s Beckton Office. There may also be occasional outreach work across East London and home working.

The collaborative programmes are a key element of WHUFs’ vision to maximise life-chances and inspire better futures for all. This role provides an opportunity to shape and develop a truly unique programme within the H.E. sector.

In addition, the successful candidate will support the development and delivery of wider programmes within the Foundation, where required.

Key Responsibilities:
• To act as WHUF programme lead for the collaborative degree programmes, this currently includes, but is not restricted to:

  • FdSc Community Sport Management
  • BSc Sports Coaching & Performance


  • To support students throughout their programme, both academically and as a personal tutor.
    • To manage the H.E staff team.
    • To lead curriculum development and support the wider learning pathway development across the WHU Foundation.
    • To oversee and contribute to the preparation of teaching material as required for the allocated teaching contact hours.
    • Deliver innovative and inclusive teaching across the WHUF and UEL collaborative degree programmes, especially in relation to community sport, professional development and sports coaching.
    • Ensure the application of robust assessment processes and the provision of regular and constructive student feedback.
    • To undertake university, WHU Foundation and module administrative duties in consultation with the UEL programme leader where necessary.
    • To work closely with the Club’s Academy to ensure a successful partnership and create a sector leading experience for students.
    • Engage with industry partners to ensure module delivery has currency from a professional practice and prospective employer perspective.
    • Contribute to and drive the marketing and student recruitment strategy and manage a range of events for new students, raising the awareness of the degree programmes.
    • Contribute to H.E budget and finance.
    • To support the development of further H.E collaborative programmes.
    • To contribute to the wider development of the WHU Foundation and Learning department.
    • To keep up to date on the subject area and relevant policy and research developments.
    • To undertake professional development by participating in staff development (CPD) and training activities.
    • Understand and adhere to safeguarding and risk management policies and procedures, especially linking to student placements.
    • To proactively support and promote WHUF’s equal opportunities policy and EDI initiatives.
    • Any other duties as reasonably requested by the line manager / organisation.

Equal Opportunities

1. To ensure that all departments are provided within an anti-discriminatory framework and take account of such issues as race, gender, sexuality, disability, religion, sexual orientation and age.

2. To carry out work in a manner which promotes equality of opportunity for both staff and clients.


1. Staff must evidence a commitment to the safety and welfare of children, young people and adults at risk regardless of their age, gender, language, religion, ethnic background or sexual identity and ensure the safety and protection of all children, young people and adults at risk taking part in any activity arranged by or in the name of the Club.

2. It is a requirement for staff to follow the Club’s Safeguarding reporting procedures to report without delay, allegations of abuse, poor practice or which is or may, impact on the welfare of a child, young person or adult at risk. After contacting and taking guidance from the Safeguarding Team, staff must use the Club’s Child Protection Online Management System (CPOMS ) to record the concern within 24 hours unless directed to do otherwise

Employees will be recruited and selected, promoted and trained on the basis of objective criteria.

Person Specification
The ideal candidate will have skills and experience in the following areas: – Essential (E) Desirable (D)


• Degree level in relevant subject (E)
• Post-graduate qualification in relevant subject area (E)
• Certificate in Teaching and Learning in Higher Education and/or Fellow/Senior Fellow status with the HEA and/or equivalent experience/qualification (D)
• Experience of working within the Higher Education sector (D)
• Experience of working within the Community Sport / Sports Management / Sports Coaching sector (D)
• Experience of managing a staff team (D)
• Experience of working within an education setting with 16+yrs (D)
• Safeguarding/Child Protection Training and First Aid (D)

• Excellent IT, communication and presentation skills (E)
• Ability to engage with a diverse range of students, both within both a group and one-to-one setting (E)
• Ability to plan engaging sessions that are relevant and appropriate for a formal learning environment (E)
• Ability to both manage programme delivery and contribute to strategic developments (E)
• Ability to develop good professional relationships with colleagues, employers, other outside agencies, alongside a flexible approach to working hours (i.e. evening and weekend work as needed, sometimes at short notice) (E)
• Understanding of, and commitment to, improving student experience and effective learning (E)
• A creative, innovative thinker that is looking for ways to develop curriculum/programme content (E)
• Commitment to, and understanding of, equal opportunities and ability to promote anti-discriminatory practice. (E)


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