GLL is looking for Climb Instructors at Crystal Palace National Sports Centre in Crystal Palace, South East London.
This is an exciting time to join us as Climbing is a growing sport within GLL; we are the largest operator of climbing walls in the world with over 20 walls delivering 100’s of hours of safe but challenging activities to children and adults nationally.
This is by no means a 9 to 5 office job; you’ll be working whilst hanging from a wall, so you’ll need to be passionate about climbing. As a Climb Instructor you’ll deliver climbing sessions in an engaging, enthusiastic and safe manner to climbers of all levels, from children and adults to those with physical/learning disabilities. You’ll help create a warm and friendly atmosphere for customers, so you’ll need good communication and people skills.
On quieter days you’ll spend your time helping customers with hints and tips on their climbing, you’ll also teach our Junior Club sessions once the school day is over. On busier days you’ll be expected to teach not only Junior Club sessions but also Private Lessons, Birthday Parties, GCSE Climbing programmes, come and try sessions and Adult courses!
Not only will you deliver climbing sessions, you’ll also help out with the day to day duties, such as ensuring the centre is well presented, equipment inspections and responding to customer queries, so you’ll need a positive, can do attitude to get stuck in and help your team.
You must have a passion for sport and people with a willingness to learn. Previous experience in a customer facing role is highly desirable as you’ll deliver excellent customer service. Ideally, you’ll already hold NGB climbing qualifications or equivalent, which can be a Single Patch Award (SPA), Climbing Wall Award (CWA) and/or a Climbing Wall Leading Award (CWLA) or the training element in any one of these. Previous experience in a customer facing role is highly desirable.
In return, we offer a range of benefits that you’d expect from the UK’s largest leisure provider:
- Pension schemes
- Discounted membership at our leisure centres
- Career pathways
- Ongoing training and development to help you to be the best
If you want to join the largest operator of climbing walls in the world and be a valued member of a climbing team then apply now.
All pay rates are subject to skills, experience, qualifications, age and location.
GLL is the UK’s largest leisure provider and one of the first and largest leisure social enterprises. Our aim is to get more people, more active, more of the time whilst making leisure and community facilities accessible and affordable. We partner with local authorities to run leisure centres, swimming pools, libraries, children’s centres, spas, events spaces and world-class sporting venues such as the Copper Box Arena and London Aquatics Centre on the Queen Elizabeth Olympic Park – all under our Better brand. As a not-for-profit organisation, we’re different. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are an Investors in People Silver Award employer.
GLL is an equal opportunities employer.